Okay Baji Privacy Policy

01 Introduction

Okay baji ("we", "us", "the platform") is committed to protecting the privacy of every player who uses our services. This Privacy Policy explains how okay baji collects, uses, stores, and shares personal information when you visit our website, use our mobile app, or interact with our platform in any way.

By registering an account on okay baji or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform and contact us to close your account.

This policy applies to all users of okay baji, including registered players, visitors who browse without registering, and anyone who contacts our support team. It covers all data collected through our website, mobile application, and any related communications.

02 Data We Collect

Okay baji collects different types of personal data depending on how you interact with the platform. Below is a breakdown of the main categories of data we may hold about you:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

03 How We Collect Your Data

Okay baji collects personal data through several channels. Understanding where your data comes from helps you stay in control of what you share with us.

• Directly from you when you register an account, complete verification, make a deposit, or contact support.
• Automatically when you use the platform — including your IP address, device information, and browsing behaviour on the okay baji website or app.
• From payment processors such as bKash, Nagad, and Rocket when you make transactions on the platform.
• From identity verification partners when we carry out KYC checks as required by our compliance obligations.
• From cookies and similar tracking technologies when you browse the okay baji website. See Section 6 for full details on our cookie use.

04 How We Use Your Data

Okay baji uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data in ways you would not reasonably expect.

• To create and manage your okay baji account, including verifying your identity and age.
• To process deposits, withdrawals, and any other financial transactions on the platform.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To comply with legal and regulatory obligations applicable to online gaming platforms.
• To provide customer support and resolve any disputes or queries you raise.
• To send you account-related notifications such as transaction confirmations and security alerts.
• To send promotional communications about okay baji offers and bonuses, where you have opted in or where we have a legitimate interest to do so.
• To monitor gameplay patterns for responsible gaming purposes and intervene where necessary.
• To improve the platform, fix bugs, and optimise the user experience based on aggregated usage data.

05 Sharing Your Data

Okay baji does not sell your personal data to any third party. We share data only where it is necessary to operate the platform or where we are legally required to do so. The categories of third parties we may share data with include:

• Payment processors (bKash, Nagad, Rocket, bank partners) to facilitate deposits and withdrawals.
• Identity verification and KYC service providers to confirm your age and identity.
• Game providers whose titles are available on the okay baji platform, to the extent required for gameplay.
• IT and cloud infrastructure providers who host and maintain the okay baji platform under strict data processing agreements.
• Regulatory authorities and law enforcement agencies where we are legally obliged to disclose information.
• Fraud prevention and anti-money laundering screening services.

All third parties who process data on behalf of okay baji are required to handle that data securely and in accordance with applicable data protection laws. We do not permit our service partners to use your data for their own marketing purposes.

06 Cookies

Okay baji uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit a website.

• Essential cookies are required for the platform to function. These cannot be disabled without breaking core features like login and session management.
• Analytics cookies help us understand how players navigate the okay baji platform so we can improve the experience. This data is aggregated and anonymised.
• Preference cookies remember your settings such as language and display preferences so you don't have to set them every visit.
• Marketing cookies may be used to show you relevant okay baji promotions. These are only set where you have given consent.

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain features of the okay baji platform.

07 Data Retention

Okay baji retains your personal data for as long as your account is active and for a period after closure as required by law and our compliance obligations. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account and identity data is retained for a minimum of five years after account closure to meet anti-money laundering regulatory requirements.
• Transaction records are kept for at least five years in line with financial record-keeping obligations.
• Support communications are retained for up to two years to help resolve any future disputes.
• Technical and usage data may be retained in anonymised form for longer periods for platform analytics purposes.

Once the applicable retention period has passed, your data is securely deleted or anonymised so it can no longer be linked back to you. If you request deletion of your account before the retention period ends, we will restrict processing of your data to the minimum required for legal compliance.

08 Security

Okay baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

• All data transmitted between your device and the okay baji platform is encrypted using TLS (Transport Layer Security).
• Sensitive data stored on our servers is encrypted at rest using industry-standard algorithms.
• Access to personal data within okay baji is restricted to staff who need it to perform their job functions.
• We conduct regular security reviews and vulnerability assessments of our platform infrastructure.
• Two-factor authentication is available for your okay baji account and we strongly recommend enabling it.

While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect your okay baji account has been compromised, contact our support team immediately and change your password.

09 Your Rights

As a user of okay baji, you have a number of rights in relation to your personal data. We are committed to honouring these rights promptly and without unnecessary barriers.

• Right of access — you can request a copy of all personal data okay baji holds about you.
• Right to rectification — if any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — you can request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
• Right to data portability — you can request your data in a structured, machine-readable format.
• Right to object — you can object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

10 Minors

Okay baji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on okay baji, please contact us immediately at [email protected] and we will close the account and delete all associated data without delay.

We use age verification procedures during registration and may request documentary proof of age at any point. Accounts where age cannot be confirmed will be suspended until verification is completed.

11 Policy Changes

Okay baji may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The updated policy will always be published on this page with a revised effective date at the top. We encourage you to review this page periodically so you stay informed about how okay baji handles your data. Continued use of the platform after an updated policy has been published constitutes your acceptance of the changes.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how okay baji handles your personal data, please get in touch with us. Our team is available 24/7 and will respond to all privacy-related queries as a priority.

• Email: [email protected]
• Live chat: available directly from the okay baji website and mobile app at any time.

For data access or deletion requests, please include your registered email address and a brief description of your request so we can locate your account and process your request efficiently.